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Do you need electricity access for on-site engraving?

I do not! I will actually bring my own solar power source so you don't have to worry about have electricity access for me. My solar power source is not a large generator so no need to worry about large open spaces or loud noises.

What can be engraved on site?

There is a variety of items that available to engrave on site at your event. Keychains, bottle openers and luggage tags are the main products available but I will be adding more products at a later time.

If you are wanting a specific item to be engraved on site, when filling out the inquiry form here there is an option for "other" and a space to specify what item you are looking for.

Do you accept custom orders?

Yes, I love creating custom orders! Head over to the contact page to fill out the inquires form.

Do you accept returns or exchanges?

At this time THM does not accept returns or exchanges on items that have already been processed and packaged. However, if you have any issues with your order please contact me as soon as possible.

What are your business days?

Business Days are Monday - Friday

(Not including weekends or holidays)

What is the turn around time for your items?

Turn around times vary depending on the item. Most ready made items will ship within 1-2 business days. Personalized and custom orders will vary in TAT. Please reach out about your specific item and timeline to get an accurate TAT.

Do you have options for receiving my items locally?

We do! For customers that are local to San Antonio, TX we offer a few options.

1. FREE local pick up at two different locations.

2. Local delivery to a location that is most convenient to you. ($5 delivery fee)

3. Have your order shipped to your home.

Will I receive a tracking number once my order is shipped?

Most orders will come with a tracking number that is sent to you via e-mail once your order has been processed and shipped.